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Q. Could you give us some Traveler Tips?
Sure:

Currency
All prices are generally quoted in rubles. Currency can be freely converted at banks, hotels or kiosks. Traveler's checks are hard to cash. Credit cards are accepted in most places that work with foreign tourists. Some may turn down American Express. Visa and MasterCard are known, hence - more widely honored. ATM machines are widely available in major cities, but note: they do not have letters on the key pad, so if your PIN includes letters, do remember them as digits!

Electricity
Electricity throughout Russia is 220 volt/50 Hz. The plug is round two-pin thin European standard.

Telephones
Despite the recent rapid improvements in the telecommunications infrastructure, telephoning in Russia can be difficult and expensive. Best bet is to use the phone at your hotel or use calling cards sold widely in kiosks. Use of calling card require a touch-tone phone (not a touch-tone service).
Tokens or calling cards are required for street pay phones, which can be purchased at newsstands, in some stores, and many kiosks.

Internet
Internet access is usually provided by the hotel or you could visit Internet Cafe in the City to check your email. Hotels or Internet Cafe will provide telephone or network adapters for your laptop computer.
Prices on Internet access may vary and usually run at about US$1.00 per hour.

Time
Time is GMT +3 for both Moscow & St. Petersburg.

Medical Care
Remember to bring any medications you may need. Check with your health insurer before you depart to ascertain your coverage in the event of emergency. Many insurance providers offer specialized riders which can cover emergency evacuation. We do recommend buying a travel insurance.

Water
Water quality varies widely in Russia. Your best bet is to drink and brush your teeth only with bottled water which is widely available in supermarkets. Be careful to avoid ice and raw foods and vegetables.

Crime
Crime situation has considerably improved in Russia over the past few years. Moscow and St. Petersburg are a lot safer than many American cities. Precautions include not flaunting valuables, or walking alone at night through city outskirts or parks.

Taxis
In Russia, taxi fees are usually negotiated with the driver ahead of time. Do not use gypsy cabs or accept rides in cabs that already have a rider. We shall be glad to provide you with airport transfers by our company car.

Tipping
Tipping is increasingly expected at restaurants. Tip 10-15% depending on service. It is typical to round up the amount due to the next round figure

Q. How much money in foreign currency can I bring to Russia?
You can legally bring to Russia any amount of cash money, however you are required to declare a sum that is more than $3,000.
You can legally bring out of Russia only $3,000 in cash. If you have more, the rest of the sum must be accompanied by a special certificate from a Russian bank called "Raz-resh-enih-ye nah vyh-voz vah-lyu-ty" (Permission to export currency).

Q. Are there Currency Exchange offices in Russia?
Yes, there are. You can legally exchange foreign currency in Russian banks.

Q. Are there any restrictions on the travel checks (Thomas Cook, American Express, Visa etc.) or credit cards in Russia?
No, there are no restrictions. Credit cards and travel checks are not to be declared and can be used freely. Russian banks can cash your travel checks. You can also buy travel checks in Russian banks. You can find ATM Machines in the hotels, airports and banks.

Q. I have non-consumer radio equipment (i.e. walkie-talkie, GPS, radio transmitter). Is it legal to bring it to Russia?
To avoid any inconveniences, your are strongly advised to declare that equipment at the Customs Control and consult a Customs officer. If it is forbidden in Russia, it will be put in Customs storage and returned to you when you leave Russia.

Q. I lost my Visa to Russia. Can I be issued a duplicate?
Yes, we will issue you a duplicate, however you will have to pay the minimum processing fee ($70 - for single-entry; $120 - for double-entry; $200 - for multiple) again and it will take up to 3 business days.

Q. I am in Russia. What to do in emergency?
In emergency, please, contact our representative immediately (you will be provided with means of communications upon arrival) or the nearest Consular Office or the Embassy of your country or Russian authorities.
In Russia, you can contact Fire Department by dialing 01, Police Department - by dialing 02, Paramedics - by dialing 03.

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